1) Who we are

Ymalko Group (“Ymalko”, “we”) operates in Kosovo, North Macedonia and Albania in the field of construction materials.

Email (general contact): info@ymalko.com
Email (sales/orders): sales@ymalko.com

2) What data do we collect?

• Contact details: name, email, phone, company, message.
• Usage data: IP, device, browser, pages visited, referrer, duration.
• Cookies: functional, analytical and marketing.
• B2B: NIPT/UID, billing/shipping address, contact persons.
• Recruitment: CV, cover letter, portfolio, interview notes.

3) Purposes and legal bases

• Providing services and responding to requests (basis: contract/pre-contractual).
• Improving website performance and security (basis: legitimate interest).
• Marketing with your consent (you can withdraw it at any time).
• Fulfillment of legal obligations and accounting (basis: legal obligation).

4) Cookies

We use cookies that are necessary for functionality, as well as analytics/marketing cookies based on your preferences. You can manage them in the cookie banner or in your browser.

5) Analytics and marketing

We may use Google Analytics (with anonymized IP) and Meta Pixel for campaign measurement. They are only loaded after you accept the relevant cookies.

6) Data sharing

• Hosting and IT maintenance.
• Third parties for analytics/marketing (with consent only).
• Legal/accounting/logistics advisors when needed.
• Authorities when required by law.

We don't sell them. your personal data.

7) International transfers

When using providers outside the EU/EEA, guarantees such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.

8) Storage periods

• Contact forms: up to 24 months after case closure.
• Commercial/financial data: according to local legal deadlines.
• Job applications: up to 12 months after the end of recruitment.
• Cookies: according to the specified lifespan or until you delete them.

9) Your rights

You have the right to access, rectify, erase, restrict/object to processing, data portability and withdrawal of consent. Requests are sent to info@ymalko.com. You have the right to complain to the supervisory authority in your country.

10) Security

We use technical and organizational measures such as SSL encryption, access controls, and backups.

11) Minors

Our services are not aimed at persons under 16 years of age and we do not knowingly collect data about them.

12) Photographs and trademarks

Original Ymalko photos on ymalko.com are the property of Ymalko. Logos and photos of partner products/brands (e.g. Ytong, BMI, Kronmat/Fakro, James Hardie etc.) are the property of their respective companies and are used by Ymalko with commercial representation authorization. Any reuse without prior written permission from Ymalko or the trademark holder is prohibited.

13) Policy changes

This policy may be updated periodically. The most recent version is published here with the date of the update.

14) Contact

Email: info@ymalko.com  | Sales/Order: sales@ymalko.com